Rapid Response to Urgent Requirements
We first approached Datamark UK when we had an issue with our current supplier who should have supplied us with Plain Labels for labelling our Pallets and after three days beyond the promised delivery date we were still waiting for supply. Without these labels a number of large pallets containing product ready for shipment would not have been able to be dispatched to arrive at our customers on time.
We contacted Datamark UK in Hull and were passed on to their Sales Manager, Mark Newton, at 10.30am. He established exactly what we needed, despite not having the exact size we were looking for, he offered us an alternative within a couple of mm’s and we agreed on a price for 10,000 labels. He promised us labels early that afternoon, so we placed our order at 10.50am and at 1.35pm that very afternoon our labels had arrived.
Without Datamark’s prompt actions and great service we don’t know how long our product would have stood in our warehouse and caused serious delays for our customers.
Paint Manufacturer, UK